Improve the systems behind finance, operations, sales and customer service. Connect the information. Reduce the workarounds. Give people a clearer way to get work done.
Yes. A targeted process, configuration or interface improvement may be the most useful starting point. A new platform is an option to evaluate when the business need supports it.
Where do Oracle EBS and Salesforce fit?
Oracle EBS fits within ERP and integration work. Salesforce fits within CRM and customer operations. The product, modules, implementation responsibilities and delivery capacity are confirmed for the specific engagement.
What should we prepare for an initial discussion?
Choose one workflow, describe the business consequence, list the systems involved and identify an accountable owner. The scoping template helps organize these details without requiring confidential data.
Start with one business bottleneck.
Describe the workflow, the systems involved and what needs to work differently.